(619) 462-4462
4333 Palm Ave., Suite C, La Mesa, CA 91941

Office Hours/Policies/Mission

Office Hours

La Mesa, California orthodontist Dr. Kurt Stormberg is available to serve you, answer questions or schedule an appointment during the following hours:

Available patient scheduling appointment times are:

Monday, Wednesday & Thursday: 8 a.m. – 5 p.m.
Tuesday: 7 a.m. – 4 p.m.

The office is open for administrative purposes and limited patient appointments:

Friday: 7 a.m. – 11 a.m.

Office Vision

The focus of our orthodontic practice will always be on the quality of our relationships with patients, parents and one another. It is necessary for everyone in the office to do whatever it takes, on a daily basis, to promote treatment quality, an exciting and challenging environment, and last but not least, the utmost harmony between ourselves and the patients we serve.
Our team members are extensively trained in all aspects of orthodontic services. We regularly conduct training sessions and attend continuing education courses to keep current of the latest techniques and information available to our profession. We believe that we offer the finest care in the team-delivered orthodontic experience. As a team, we are always seeking to learn, communicate and enjoy each day with our patients. In addition, we are committed to continuing to be the best at what we do for our patients.

Quality

To assist your efforts to educate yourself, we want to assure you that safety and quality are always on our minds. Our goal is to provide patients with the highest quality products available and to ensure that a maximum level of safety is always maintained in our practice, so that you may feel comfortable during your visits. Below we will review some of our routine quality policies:

No reuse of braces or wires: It is common practice in many orthodontic offices today to utilize "second-hand" and "recycled" braces and wires. We feel that each patient deserves the best; therefore, in our office we do NOT "re-use" the same braces or wires on a second patient.

The highest quality materials: The quality of the braces, wires and removable appliances used can differ; just like the difference in quality available in the various household items that you purchase. We use only the highest quality orthodontic materials in order to provide you the very best treatment.

Heat-activated wires: Orthodontic wire is now available with the ability to reactivate itself whenever the patient rinses with warm liquids. This means that teeth move more efficiently with fewer appointments and more convenience to our patients. Treatment time is reduced dramatically with the use of these advanced wires.

Barrier controls: We wear protective facemasks, eyewear and gloves, as recommended by the federal offices OSHA and the CDC.

Sterilization: All of our dental hand pieces and orthodontic instruments are thoroughly sterilized with a chemclave after each procedure.

Individual set-ups: All of our instruments are organized on an individual tray as a set-up for each individual procedure on each patient.

Disposable items: These are used whenever possible and are always discarded once used or exposed to the treatment environment.

Individualized treatment planning: No two patients have exactly the same problems. Some orthodontic problems are very minor in nature, and some are quite severe, so it is important that each patient is treated according to their individual needs. In our office, the treatment plan for each patient is tailored specifically to their individual needs using the most current computer imaging programs available.

Update techniques: Our team keeps up to date with the latest industry techniques by attending yearly continuing education courses. This means that as a team we can provide you with the most current orthodontic treatment services available. We are committed to staying current with the latest procedures, guidelines, techniques, equipment, CPR certification and OSHA requirements. When you visit our office, we want you to feel confident that your health and the health of your family are protected.

Customer service: Our practice prides itself on being customer focused and we strive to offer our patients over the top customer service. We strive to see each patient in a timely manner, return phone calls promptly, and care for patients and their families with TLC. During treatment, the patient has many choices of colors, flavors and designs with many of the appliances. 

Fun

Yes, orthodontics can be fun! We understand that orthodontics is not always considered "fun", so in our practice, we have attempted to change that thinking by providing more than just quality treatment. We provide our patients with the following during treatment time: contests for patients (a new one monthly), patient appreciation parties (July), scholarships for former and current patients (April), video games, current magazines, complimentary coffee, cocoa, and tea, and most importantly a qualified and friendly staff who loves what they do and wants the best for you and your child. We invite you to come in and see how fun orthodontics can be. When you or your child becomes a patient in our office you become a part of our orthodontic family.

 

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